Be sure to give each person’s FRONTIER Miles number when you book or at check-in. We will process a name change for a fee plus any applicable fare difference. Minors 15 years to 17 years old may travel as an adult, provided they carry all required documentation. Recipients of the Personal Information February was an exciting month for us with the launch our newly designed websites in the Middle East and beyond, great news in the Indian sub-continent as SriLankan Airlines joined the Altéa community, and the fascinating industry debate that took place at the Amadeus Airline Schedules conference. Unused ticketless transactions should be used by the original passenger. SSR Code Description Amadeus for travel agencies Information Technology and Services Madrid, Community of Madrid 6,980 followers Upon implementation of a schedule change by Frontier, a message will be generated to the booking agency for action. This includes cancelling segments with a status code of UN, NO, HX, WK, WL, or WN. MEDICAL EQUIPMENT, FOR PASSENGERS WHO TRAVEL WITH THEIR OWN EQUIPMENT, SUCH AS NEBULIZERS OR DIALYSIS MACHINES, OTHER - USE FOR A REQUEST WHICH REQUIRES ACTION FOR WHICH NO SSR CODE EXISTS, OR FOR PROVIDING RESERVATIONS-RELATED INFO. UNACCOMPANIED MINOR These requests will be subject to a name change fee plus any applicable fare difference. OpenAthens users login here Bureau van Dijk is constantly striving to enhance the performance of its applications. Any remaining balance of an unused Economy ticket is forfeited. Customers choosing not to pre-purchase seats will have one randomly assigned to them at check-in at the airport for free. The full name and title of each passenger must be entered at the time of booking. MEDICAL CASE. Frontier participates in the following Global Distribution Systems: Amadeus, Sabre and Travelport (including Apollo, Galileo and Worldspan). In some cases, customers or agencies may accidentally book the identical ticketless transaction twice. Any Electronic Tickets previously issued before March 7, 2015 by travel agencies have been converted to ticketless records and are under the financial control of Frontier Airlines. Wheelchairs and other assistive devices may be checked without charge. All in a professional 24/7, B2C-like platform. PETC Please see the “Contact Us” link at www.FlyFrontier.com for full contact details. and Destination Management Company based in Costa Rica. The reservation will automatically cancel in the Frontier system if payment is not received within four (4) hours. Any passenger may purchase an additional seat for their comfort through reservations. For the use of this guide, all error messages have been obtained from ASH login page (https://servicehub.amadeus.com), but these also may apply while trying to jump from Selling Platform Connect into ASH. All pre-purchased baggage and seats are required to be purchased with a credit card. Each group member earns individual flight miles into his or her account. Please contact the Agency Desk for additional information. User not registered, wrong “Agent Sign” or incorrect Office ID used: Travel agents may check their credentials and try to login again. Additionally, all customers can print their boarding passes via the website using the check-in section of www.flyfrontier.com within 1 to 24 hours of flight time. PASSENGER IROP CONTACT EMAIL Frontier does not currently have ticketing and baggage agreements with any other carriers. STRETCH seats are available for purchase online or by calling Frontier Reservations. CBBG GDS pricing is considered informative and only the price returned from Frontier at End Transaction is considered final and valid. Travel Agent reservations made via the GDS must transmit a valid form of payment within four (4) hours of the booking creation using a credit card. Travel agents must action the message to synchronize the GDS PNR with the Frontier reservation. Our Group Travel Department is available Monday through Friday from 8:00 a.m. to 4:30 p.m. MST. If Frontier has a Schedule Change, customers can change the impacted flight to a new flight that is one day prior, one day later or to another flight that day by contacting Frontier Reservations. If the infant SSR is added after the adult passenger is paid, then the INFT SSR fee can be paid at that time or at time of check-in. At End Transaction, Frontier will return the valid price of the itinerary requested and if acceptable, then agents are requested to submit the FOP (form of payment) at that time. FQTV FlightsLogic Amadeus Booking system is the most worldwide utilized booking system for all airlines which gives the expert and successful travel portal solution for travel agents, tour operators, and travel organizations around the world. Fill out our Group Travel Form. Frontier Reservations will not assist an agency attempting to claim a PNR owned by another GDS. Customers must pay the applicable change fee plus any fare difference. Meet the demands of a more informed, tech-savvy customer base with Amadeus' industry-leading retail travel agency solutions, helping you unlock new market opportunities, safeguard competitive positioning and maximize revenue. Agents must provide valid payment within four (4) hours of making the booking otherwise the PNR will delete. In case customers do not remember their password, at the end of the screen a link to “Forgot your password” is available to generate a brand new one password. This website uses cookies to ensure you get the best experience on our website. If this is not done, your GDS system will send Frontier a cancellation message when the time limit is reached and the Frontier system will automatically process the XX and cancel the reservation. Find out from your local representative when Amadeus direct is coming to you. Any refunds to Electronic Tickets previously issued by travel agencies that have been converted to ticketless transactions must be done by Frontier Airlines representatives. If the flight is closed, sold-out or the specific class of service is closed, then Frontier will return a UC response regardless of the availability shown in the GDS. The Amadeus Travel Platform is at the core of our investment . Outside of 24 hours, travel agents can make changes and/or modifications via their GDS or at www.flyfrontier.com. Prior to submitting the request form, please enter your origin, destination and dates of travel on the home page to verify the flights are offered. Once updated, the new schedule information should be passed on to the customer by the travel agency, ensuring they have the most up-to-date travel information. Test or training PNRs must only be built in “Training mode” and must not affect Frontier’s seat inventory. Listed below are the actual SSR OTHS formats Frontier will support from each of the GDSs. Travel Agents and Online Travel Agents have the possibility to register into Amadeus Service Hub from: This document is intended to provide a clear quickguide and workaround to any customer that may present an error message while trying to access Amadeus Service Hub (ASH). We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations. 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